Never underestimate the power of the irate customer.
It takes a lot of time and energy to win over a customer and losing one only takes a few seconds …..
Remember my post of May 25th ? This was due to some orders around Pentecost that went wrong with some customers due to my moving/organising at home and Pentecost itself. Unfortunately one customer that had a Murphy’s Law thing going on was so upset that she said she would do something about it and unfortunately she is on some messageboards….. And there are always people who add a little to the story. So I’m getting a bad rep at the moment which is quite disturbing to me being the perfectionist & virgo that I am.
Luckily I have loads of satisfied customers that keep coming back, but hey its tough competition out there in the land of online shops so if you do see some bad reviews and you’ve had good experiences please share this as it’s nice to hear about a good review too 🙂